Perform customer service duties related to the smooth operation of the Office of Financial Aid including assisting students with the application for financial aid, processing of verification documents, and providing accurate information to students, parents and employees.
At the College of Central Florida, our vision is “To be the first choice for quality higher education in our community.” We aim to accomplish this by providing a caring and exceptional learning environment that fosters the success of our students and community. Candidates considering becoming part of the CF family must be able to embrace and model this philosophy in their day-to-day responsibilities and demonstrate our standards: professional, responsive, informative, dependable and engaged.
ESSENTIAL JOB FUNCTIONS:
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as required.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
(Reasonable accommodations will be made for otherwise qualified individuals with a disability.)
High school diploma required.
Two years of clerical experience and experience in customer service oriented environment required.
Knowledge of computers, Windows applications. Positive human relations skills. Ability to establish and maintain working relationships with students, faculty, co-workers and supervisor. Ability to work independently and with supervisor in a changing environment, demonstrating initiative, teamwork and creative problem-solving skills. Proficiency in written and oral communication skills. Ability to understand the role of Financial Aid and its relationship to the College and the community. Ability to work a flexible schedule which includes evening and weekend duty.